Introduction
At Careerally, we are committed to protecting the privacy, security, and confidentiality of personal data entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data across our specialist recruitment, outsourced payroll management, and corporate services in compliance with the Singapore Personal Data Protection Act (PDPA).
This policy applies to job applicants, candidates, corporate clients, employer representatives, and website visitors.
1. Information We Collect
Depending on how you interact with our services, we may collect the following personal data:
Candidates & Job Applicants: Name, contact details (email, phone number, address), resume/CV, employment and education history, current and expected remuneration details, references, work authorization status, and any additional information provided during application or screening.
Clients, Employers & Business Contacts: Name, business contact details, job title, company information, and communication records relating to search briefs, service agreements, or payroll arrangements.
Outsourced Payroll Services: Employee payroll data, identification numbers (e.g., NRIC/FIN where legally required for statutory reporting), bank account details, Central Provident Fund (CPF) information, tax details, and attendance or allowance records provided by employer clients for processing.
Website Visitors: Technical data such as IP address, browser type, and usage activity collected through essential cookies when navigating our portal or submitting forms.
2. How We Use Your Information
We process personal data for the following legitimate business purposes:
Recruitment & Placement: Evaluating applications, conducting candidate screenings and reference checks, matching candidates with client requirements, and managing placement processes.
Payroll & Statutory Compliance: Executing payroll processing, submitting CPF contributions, handling tax reporting (e.g., IRAS requirements), and maintaining required employment records on behalf of employer clients.
Client Relationship Management: Scoping search briefs, delivering outsourced payroll services, managing service agreements, and communicating progress updates.
Legal & Regulatory Obligations: Complying with Singapore employment laws, Ministry of Manpower (MOM) directives, statutory requirements, and lawful requests from regulatory bodies.
3. Data Sharing and Disclosure
We do not sell, rent, or trade personal data. We disclose personal data only on a need-to-know basis to:
Client Employers: Sharing candidate shortlists and profiles for job placement evaluation (only with candidate consent).
Service Providers & Partners: Trusted third-party vendors who assist in our recruitment processes or payroll platform, bound by strict confidentiality and security obligations.
Government & Statutory Authorities: Regulatory agencies (such as MOM, IRAS, or CPF Board) when required by applicable laws and compliance regulations.
4. Data Security
We implement appropriate administrative, technical, and organizational measures including access control rights, encrypted storage, and secure transmission protocols to safeguard personal data against unauthorized access, loss, alteration, or disclosure.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, satisfy business requirements, or comply with statutory retention laws.
6. Your Rights
Under the PDPA, you have the right to:
Access & Correction: Request access to your personal data or ask us to correct inaccurate/incomplete records.
Withdrawal of Consent: Withdraw your consent for data processing at any time, subject to legal or contractual limitations.
Data Deletion: Request the deletion of your personal candidate profile or data, provided retention is not required by law or ongoing contracts.
7. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or our operational processes. Any updates will be published directly on this page.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us at [email protected]
Effective Date: 1 October 2026